Human Resource Services
If you're an employer, HR support and advice can prove critical in ensuring your employees are treated fairly, managed effectively and productively, contributing to your bottom line. ESE specialises in delivering high quality HR support to small and medium-sized employers. We can provide support across all facets of Human Resources and Workplace Relations, from recruitment, training and on-going HR management, through to policies and termination of employment. At ESE Consulting we are confident in our ability to provide effective HR Solutions for your business.
ESE Consulting specialises in outplacement and career transition programs. Our full outplacement service includes resume development, job search and job application training, skills and achievements audits and interview technique training.
We can also conduct exit interviews and personality profiling. Programs run for between four and five hours over two sessions. Our programs can be tailored to suit individual needs.
Senior ESE Consulting team members are accredited to administer the following tests:
MBTI (Myers Briggs Type Indicator)
MBTI is the most widely used instrument for understanding normal personality differences. Because it explains basic patterns in human functioning, the MBTI is used for a wide variety of purposes including:
- Self understanding and development
- Leadership and coaching
- Organisational development
- Team development
- Conflict management
- Career exploration
By learning the DISC language, participants will know their behavioural style, recognise the behavioural style of others, and adapt and blend their style for greater, more effective communication and relationships. This tool can be utilised in many ways, including:
- Gaining commitment and cooperation
- Building effective teams
- Resolving and preventing conflict
- Gaining endorsement/credibility/influence
This is a powerful tool for team building, for managers to better manage their staff and for sales and customer service people to better understand their clients.
We create sophisticated surveys to gather valuable data from employees or customers. Whether it’s auditing employee satisfaction, customer satisfaction, or gathering feedback about services, products or training programs, we can custom-design a survey to suit your needs. Powerful feedback reports are then generated and provided.
Computer Skills Testing
ESE Consulting administers 100s of computer-generated tests covering many different professions. Some of the categories of tests we have available include:
- Accounting titles (Accounts Payable, Receivable, MYOB, Bookkeeping, Cost Accounting, etc)
- Financial titles (Budgeting, General Ledger, Payroll, Financial Analysis, Income Tax, etc)
- Healthcare titles (Typing-medical, Blood-borne Pathogens – Infection Control, Dosage Calculation, Healthcare Industry Terminology, Medical Receptionist, Medical Spelling)
- Microsoft Office (2000, 2007, XP) titles (Access, Excel, Explorer, Outlook, PowerPoint, Publisher, Word, Windows)
- Office/Professional titles (Spelling, Typing, Data Entry, Comprehension, Math, Filing, Proof Reading, Clerical)
- Contact Centre (Call Centre Customer Service Survey, Customer Service Scenarios [audio], Inbound Sales Skills, Outbound Sales Skills, Advanced and Basic Spelling, Call Centre Listening Skills, Telephone Etiquette
Our career coaching service is designed to help you find your ideal career so you can enjoy every day rather than spend your time counting down to the weekend. Life is too short to stay in a job you don’t enjoy! We will work with you to help you find your passion to move forward in your career and achieve your full potential.
HR Policy and Procedure Development
HR policies provide fundamental organisational rules and guidelines relating to the practices and behaviour of the people in your organisation. With Fair Work legislation becoming more heavily regulated, it’s essential to have your HR systems up-to-date. We can develop and implement HR policies that are relevant, clear, effective and appropriate to your organisation.
Since 1 July 2014, modern awards cover most workplaces. Modern awards were created to establish a set of minimum conditions for employers and employees across Australia who work in the same industries or occupations.
Modern awards, together with the National Employment Standards (NES) and the national minimum wage orders made by the Fair Work Commission, make up the safety net for employees covered by the national workplace relations system.
If you require advice on any employee award information we can help.
Mediation provides a method for people experiencing conflict to participate in working towards a solution and regain a sense of control. Involved parties are active participants in the decision-making process and have direct input in determining the outcome.
360 Degree Feedback
360 Degree Feedback is an effective system in which employees receive confidential, anonymous feedback from people who work around them.
This program typically includes the employee's manager, peers, and direct reports. About 8 to 12 people complete an anonymous online feedback survey covering a broad range of workplace competencies. The employee then answers the same survey questions about themselves. Feedback is then generated and compiled in a report which is given to the recipient.
ESE Consulting has a web-based employee screening and induction solution that centralises fundamental compliance requirements to get staff ‘work ready’ quickly and simply. It provides employers the opportunity to view, validate, track and manage employment related information via a single login. If you want a quick and easy way to induct employees without a huge paper trail this is the way to go. We can also conduct National Police Checks and visa checks in minutes.
ESE’s Exit interviews are tailored specially to the organisation in order to gain insights to assist with future staff retention. They are an opportunity for the organisation to enable transfer of knowledge and experience from the departing employee to a successor or replacement, or even to brief a team on current projects, issues and contacts.
ESE’s Payroll services are highly customisable to our clients’ requirements. We work with you to determine the easiest way for you to send us the information we need to process the payroll such as new and departing employees, leave taken and hours worked.
Our Payroll services can incorporate the following:
- Processing of the payroll
- Disbursement of employee pays
- Managing employee records
- Distribution of payslips
- Production of reports
Phone: 03 5442 6676