Human Resource Services
ESE Consulting specialises in outplacement and career transition programs. Our full outplacement service includes resume development, job search and job application training, skills and achievements audits and interview technique training.
We can also conduct exit interviews and personality profiling. Programs run for between four and five hours over two sessions. Our programs can be tailored to suit individual needs.
Senior ESE Consulting team members are accredited to administer the following tests:
MBTI (Myers Briggs Type Indicator)
MBTI is the most widely used instrument for understanding normal personality differences. Because it explains basic patterns in human functioning, the MBTI is used for a wide variety of purposes including:
- Self understanding and development
- Leadership and coaching
- Organisational development
- Team development
- Conflict management
- Career exploration
By learning the DISC language, participants will know their behavioural style, recognise the behavioural style of others, and adapt and blend their style for greater, more effective communication and relationships. This tool can be utilised in many ways, including:
- Gaining commitment and cooperation
- Building effective teams
- Resolving and preventing conflict
- Gaining endorsement/credibility/influence
This is a powerful tool for team building, for managers to better manage their staff and for sales and customer service people to better understand their clients.
We create sophisticated surveys to gather valuable data from employees or customers. Whether it’s auditing employee satisfaction, customer satisfaction, or gathering feedback about services, products or training programs, we can custom-design a survey to suit your needs. Powerful feedback reports are then generated and provided.
Computer Skills Testing
ESE Consulting administers 100s of computer-generated tests covering many different professions. Some of the categories of tests we have available include:
- Accounting titles (Accounts Payable, Receivable, MYOB, Bookkeeping, Cost Accounting, etc)
- Financial titles (Budgeting, General Ledger, Payroll, Financial Analysis, Income Tax, etc)
- Healthcare titles (Typing-medical, Blood-borne Pathogens – Infection Control, Dosage Calculation, Healthcare Industry Terminology, Medical Receptionist, Medical Spelling)
- Microsoft Office (2000, 2007, XP) titles (Access, Excel, Explorer, Outlook, PowerPoint, Publisher, Word, Windows)
- Office/Professional titles (Spelling, Typing, Data Entry, Comprehension, Math, Filing, Proof Reading, Clerical)
- Contact Centre (Call Centre Customer Service Survey, Customer Service Scenarios [audio], Inbound Sales Skills, Outbound Sales Skills, Advanced and Basic Spelling, Call Centre Listening Skills, Telephone Etiquette
HR Policy and Procedure Development
HR policies provide fundamental organisational rules and guidelines relating to the practices and behaviour of the people in your organisation. With Fair Work legislation becoming more heavily regulated, it’s essential to have your HR systems up-to-date. We can develop and implement HR policies that are relevant, clear, effective and appropriate to your organisation.
Since 1 July 2014, modern awards cover most workplaces. Modern awards were created to establish a set of minimum conditions for employers and employees across Australia who work in the same industries or occupations.
Modern awards, together with the National Employment Standards (NES) and the national minimum wage orders made by the Fair Work Commission, make up the safety net for employees covered by the national workplace relations system.
If you require advice on any employee award information we can help.
ESE Consulting has a web-based employee screening and induction solution that centralises fundamental compliance requirements to get staff ‘work ready’ quickly and simply. It provides employers the opportunity to view, validate, track and manage employment related information via a single login. If you want a quick and easy way to induct employees without a huge paper trail this is the way to go. We can also conduct National Police Checks and visa checks in minutes.
ESE’s Exit interviews are tailored specially to the organisation in order to gain insights to assist with future staff retention. They are an opportunity for the organisation to enable transfer of knowledge and experience from the departing employee to a successor or replacement, or even to brief a team on current projects, issues and contacts.
If you're an employer, HR support and advice can prove critical in ensuring your employees are treated fairly, managed effectively and productively, contributing to your bottom line. ESE specialises in delivering high quality HR support to small and medium-sized employers. We can provide support across all facets of Human Resources and Workplace Relations, from recruitment, training and on-going HR management, through to policies and termination of employment. At ESE Consulting we are confident in our ability to provide effective HR Solutions for your business.